Cancellation & Refund Policy

Last updated on October 4th 2023

Refund/Cancellation Policy

At zeroWare.in, we understand that there may be instances when you need to make changes to or cancel your order. Please take a moment to review our refund and cancellation policy to understand the guidelines and limitations.

Order Changes and Cancellations

– You may request changes to or cancellation of your order within 4 hours of placing the order.

– If you wish to make changes to your order or cancel it, please contact our customer support team as soon as possible during this 4-hour window. You can reach us at jaimin.desai@zeroware.in or +91 9823314733 / 9225061030

Order Modifications

– We will do our best to accommodate order modifications within the 4-hour timeframe. This may include changes to product selection, quantity, or shipping address.

Cancellation After 4 Hours

– Once more than 4 hours have passed since the order was placed, we cannot proceed with order cancellations or modifications.

Refunds

– If your order cancellation request is approved within the 4-hour window, you will receive a full refund to your original payment method.

– Refunds will be processed as promptly as possible, and the timing may vary based on your payment provider’s policies.

Non-Cancellable Items

– Please note that some products or services may be non-cancellable or non-refundable under any circumstances. This may include personalized or customized items, digital downloads, or services.

Refund Notifications

– You will be notified via email or SMS once your refund has been processed. The timing of when you receive the refund in your account may vary depending on your payment provider.

Contact Us

– If you have any questions or need assistance with order cancellations or refunds, please do not hesitate to contact our customer support team at jaimin.desai@zeroware.in or +91 9823314733 / 9225061030. We are here to assist you.

Errors or Defects

– In the event that you receive an incorrect or defective item, please contact us immediately. We will work to resolve the issue promptly and ensure your satisfaction.